Idea Cellular — i lost 25 rupees due to wrong information

Address:

Krishna, Andhra Pradesh

i entered to data plans acording to ivr sirvice number 121 there is an offer of rs25 trail pack to get 250mb 3g or 500mb 2g. there mentioned to subscribe the pack deduct rs25 from main balence. i have no sufficient balence in my account so i did e-recharg of rs25. but i cant get 500mb data plan insteat i get some local & std minuts. so i lost 25 rupees because of there is no sufficient information.