Idea Cellular — idea cellular's fraudulent way of deducting balance | |||
Dear sir/ma'am, My balance of Rs. 75 was deducted from IDEA prepaid on 13/07/2012 around 9.21 am . The message I got from IZ-ideaCMS is as follows: IZ-ideaCMS: Dear Customer, thank you for downloading CONTENT PACKAGE from Nazara. You have been charged Rs. 75 while i have not open any site neither download any thing. when i wanted to talk to customer care they are not picking my calls Sir/Ma'am, please look into the matter for refund. I'll be truly grateful to you. Was this information helpful? | |||
1 Comment | |||
Comments
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Idea Cellular — Atrocities of Idea Cellular
Hi Friends,This is to bring in notice to all users of Idea Cellular and the competent authorities about the recent atrocities of idea cellular in name of re-verification of mobile numbers allotted to customers.
Sometime back i purchased idea pre-paid sim and complied with documentation process and was using the services un-interrupted.
But one fine morning without any notice idea blocked my services in name of re-verification that too after providing services for two months. I am unable to understand these re-verification process as how come a company can provide service to a customer and stop it at their whims and fancies.
After contacting to customer care who are least bothered about the customer's pain, they suggested me to resubmit all the documents which have already been provided during the purchase of sim card. Now am compelled to throw the sim card as I’ll not do the useless and unproductive work of re-submitting the documents because of idea's inefficient people or policies and better will go with other service providers.
If some senior idea guys are listening than they must take a corrective action on this asap or they will lose their customer bases gradually.
Friends i do suggest to all of you to not go with a useless and in-efficient and useless company like idea cellular.
Thanks and Regards