Submit a Complaint
Mobile Service Providers
Idea Cellular

[Resolved]  Idea Cellular — Idea send sms for special offer on recharge but not got that offer on recharge

GOT SMS ON 13 SEPT 13 AT 1906 HRS FROM IDEA 612345 MENTIONING THAT RC 198: 900 MB 3G DATA FOR 30 DAYS AT JUST RUPEES 198,BUT SAME DAY AT 1928 HRS WHEN I HAD RECHARGED RC198 , I GOT SMS REGARDING 600 MB 3G DATA,CUSTMER CARE REPLIED THAT THIS OFFER IS NOT APPLICABLE FOR MY NUMBER,THEN WHY THEY SEND ME SAME SMS ON 14 SEPT 13 AT 1745 HRS AND ON 15 SEPT 13 AT 1150 HRS
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 
3 Comments

Related Idea Cellular reviews

[Resolved]Idea Cellular - Automatically get Caller Tune4[Resolved]Idea Cellular - no step to stop loss of card on sundays/holidays1[Resolved]Idea Cellular Ltd. - puk no.223[Resolved]Idea Cellular - Sim card registration failed after 1 month12[Resolved]Idea Cellular Ltd - Fraudulent postpaid bills6
View all 16713 Idea Cellular Reviews

Comments

Dear Customer,

We regret the inconvenience caused to you. Kindly request you to reply us with your mobile no, and alternate contact number or else you can visit our website: http://www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
my mobile number is [protected]
and also i decided myself not to contact your ur c care because it is totally wastage of time and money
Reply
Dear Customer,

We wish to inform you that your complaint for recharge has been resolved and benefits of the recharge have already been updated for your Idea number. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards
Customer Care Idea Cellular
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    View all 16713 Idea Cellular reviews & complaints
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information