[Resolved] Idea Cellular — Incorrect Change in Plan | |||
For one year with Idea I had a simple GPRS plan going for 2Gb Capped. 200 Rs/Month. Under some 3G drive they convinced me to activate 3G. I activated 3G. I used it for 2 months. I then found that it was of not much use to me. So I placed the call to de-activate 3G. They de-activated 3G. My GPRS is still active I assume that my GPRS plan is also active since the service is active. I recieve the bill mentioning i have been charged 2500 Rs just for using 130 Mb!!!!!!!!!! I email them they say that my plan was changed to 2paise/Kb. I did not make this request to change my plan. Idea has charged me 2500k without warning. When 3G was active and my plan was capped they kept sending me messages o[censored]sage. But in this case did not send me message for usage. I tried my best to get the charge reverted but they wont budge. I think I have been looted. Please advise me. Let me know what is required from my side. Was this information helpful? | |||
Aug 30, 2016 Complaint marked as Resolved Verified Support May 17, 2012 Idea Cellular Customer Care's response Dear Sir, We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., and the type of Inconvenience you are facing. Also mention the token ID 205IC212960 in the subject. Regards, Idea Cellular | |||
 2 Comments | |||
Comments
dear sir/madam, my name santosh klumar some message sent by idea company the recharge, 18 rupees ang get, 18 minutefor std calls so, have recharge, 18 rupees but not show any balance
mobile no.[protected]
mobile no.[protected]
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Idea Cellular — change of plan
Dear Sir/MadamI am employee of Walchandnagar Industries Limited. Please convert my existing plan into corporate plan offered for Walchandnagar Industries Ltd. My mobile no is [protected].
Thanks and regards
Amit Nabira
Senior Engineer (nuclear Design)
Walchandnagar Industries Limited