Idea Cellular India Ltd. — Money Deduction

Address:Maharashtra

Sir ,
I am Vijay Chawda , having Idea Prepaid SIM using from more than 5 yr.

Sir , On 24/10/2012 (3:19 pm) I Got SMS from IDEA that "We have Received your Request fro MOBILE TV CHANNEL Activation"

But I had not Sent any such Request nor use Internet. Just after One Minute I had received SMS that "Your Request processed & Mobile TV Channel Activated & Rs. 50/- has been Charged" On 24/10/2012 (3:20 pm)

I called to Customer Care & Said that I have not SENT such request & I Dont Want this Service & requested to Refund Back. They heard it & deactivated & refunded. But Just after 1-2 Hour again same thing Happened & again I said to disable all such services i dont want this on my mobile. This time also they deactivated and refunded Back.

But Againg on 25/10/2012 (3:46 pm) same thing happened & after just one minute money is deducted for this Service. Again I called to Customer Care but this time they deactivated Service but does not refunded back.

Again After 4-5 hours , Service is Activated & again Rs. 50/- is Deducted.

I have Lossed 100/- & Mentally harrased by this Matter & request to forum to please help me.


Vijay K. Chawda
([protected])
Post : Kalmeshwar , Distt :NAGPUR(MS)
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Idea Cellular India Ltd. — automatic activation of additional VAS and non deactivation after continuous reminder

I made a request for deactivation of voice chat service (which was activated on 14-02-11 without any instruction or request from my side) by calling idea customer care on 12-03-11 and got a confirmation message from IZ-SIVR that the same will be deactivated by[protected]SR no. of the request is 1-[protected]).
I made a further call on 15-03-11 to idea customer care when Rs 30 was deducted from my balance and the executive assured me that the balance will be refunded to my account within 24 hours but no action on the same has been taken yet.
Name - Rishi Maheshwari
Mobile no.- [protected]

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