[Resolved]  Idea Cellular — Billing related

Address:Indore, Madhya Pradesh

Dear Sir,
This is to reference to you that i have used idea connection number [protected]. I have a problem related billing and plan at my no. My credit limit give by company is 500 rs. But idea cellular will suspend my number on crossing of 80% of credit limit and before on the uses of 400 rs. Idea call me at 9.0 clock in the morning and message me at 7.12 clock in morning. after doing payment of my no idea will not activate my outgoing. They will irritate me and also not allow me to port out. Because they want from me to update my no from customer care every time. Idea will give the plan to me for postpaid is Rental 199 free usage 149 rs. Sms pack
Value Packs
SMS
SMS Pack Rs. 30 First 200 Local sms free, thenafter as per the plan tariff
SMS Pack Rs. 50 First 350 Local and National SMS free, thenafter as per the plan tariff
SMS Pack Rs. 75 First 550 Local and National SMS free, thenafter as per the plan tariff
SMS Pack Rs. 96 First 750 Local and National SMS free, thenafter as per the plan tarif


and for prepaid customer in 64 rs 100 msg per day.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I am a using [protected] no. with Idea,

In my current bill without use of GPRS idea charging me extra when my BlackBerry 599 rental plan is already activated,

I already put it complaint on customer care and pune Law college road Idea office and mail through also,

But still not received any reversal commitment from Idea.

Due to this they barred my outgoing calls without my fault

i Requested to idea to reverse my GPRS charges which is wrongly added in my current bill, Due to this still I am unable to pay my bill.

Looking solution from your end.

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