Idea Cellular — balance deducting without information

Address:

Junagadh, Gujarat

dear team,

i am gopal rathod from junagadh my cell number is [protected] (idea) i have recharged my account with 39 rs 22th september 2011 for idea to idea 10 paisa per minute. then i have called on customercare to deactivate my services as soon as possible a representative told me that type message "STOPLOCALRC39" to 4444 i already sent this message many times on 18th october 2011. but on the 22th october my balance was deduct then i call again on customer care but they answered me so ridiculously and rudely that we haven't received your request yet and this service which you talking about it will be continued till the end of the expiry date of a card.

so what should i do now. money doesnt matter but the way their representative talking its looks like so poor quality they have also idea is not a good service provider like in my case. idea has to told me first that this plan is for life time.

please deactivate my plan and refund my money back as soon as possibler



warmregards
gopal rathod
junagadh (gujarat)
cell :- [protected]