[Resolved]  Idea Cellular Ltd. — 2G Package Deactivated

Address:Hyderabad, Andhra Pradesh

Hello,

I am prepaid user of mobile[protected].
2 months back I had activated 2G net pack of 8GB - 3 months validity. Till 8/5/2012 there was a balance of more than 2GB data.
On 8/5/2012 for trial purpose I activated a 3G pack with RC22 for 100 MB - 3 days validity. My experience with 3G was good. 100MB data was exhausted yday due to live video streaming.

However, after exhaust of 3G package, the 2G package data was also terminated. Hence I request you to kindly reload 2G data package having an balance of more than 2GB in my mobile no.[protected]. Looking forward to your immediate response.

Regards,

Vijaykumar Raju
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Aug 26, 2016
Complaint marked as Resolved 
Verified Support
May 17, 2012
Idea Cellular Customer Care's response
Dear Sir,

We wish to inform you that your complaint for recharge related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular
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