[Resolved]  Idea Cellular Ltd. (Aditya Birla Group) — No help from State Head Office

Address:Ahmedabad, Gujarat

I have activated 3G data plan of Rs.21/- and I got 500 MB free, but Company deducted charges as per rule however I subscribed internet package.I get internet access Speed UPTO 50 Kbps and 2KB/s (Transfer Rate). I went to Customer Care office to solve this problem and they did not able solve this problem, They gave e-mail Id of technical support of Company but no reply or callback or feedback from him/his.
WHAT AN IDEA 3G!!!!!!!!!!!!
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Aug 13, 2020
Complaint marked as Resolved 
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aditya birla group — No Help Received from Idea yet

To Idea Customer Care
Please note that since last 5-6 Days My GPRS Connetion is not working. I have given written mail to them. Also i have complaint lot of times to Customer Care Persons & they have assured me after 4 Hrs my services will be continued.
I don't know when their 4 hrs will be completed.
I think they people dont have any value of their committment.

If This is the Service, then I am ectremely sorry to say that i have to Left this Connection.

I am not understanding why these peoples are not serious????????

I

abrl — internet complain

i am complaining for bad concetivity of internet many times but no corrective have been taken.facing problem from last two months till.
phone no[protected]
Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC265252 in the subject.

Regards,
Idea Cellular
Dear Sir,

I had purchase a new of Idea Postpaid No=[protected] before one moth, but till date it is not active till date, I had purchase it from Mr. Sarad contact no. [protected], but now his contact no is switch off, i already pay 300 rs Security for it and all document,

Please sir, Please returned my 300 Rs . Please help me regarding this matter, It is a bad experience for idea, i try many time to talk idea executive no. [protected], but no response anyone,

My contact no. [protected],
Kashmir

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