| Address: | Thane, Maharashtra |
Dear sir,
Every few months on my Mobile some weird packs get activated and money get deducted from account for no reason.
Today Your MITTI KE RANG got activated and 30/- rs have been charged for it for 1 month and best part is for this plans there is no option to deactivate it after 1 month instead these plans ask us to deactivate by sending message to particular no. and when we activate good plans like Messaging or Internet then we have to go to shop and activate it every month isn't it hypocrisy by Mobile Service Provider ?
And when I'm trying to call Customer Care on 12345 & [protected] I can't get myself connected to Cust Care Executive it either get's disconnected or says check no. you have dialed !!
I'm really fed up with this only on my Mobile I've to face this problem. Looting by activating stupid packs that has nothing to do with me.
Please Deactivate it and I need my 30/- rs back with apology and with assurance that this will never happen again or I'll Straight away leave Idea.
Regards Sunita Malhotra
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