Idea Cellular Ltd. — Automated deduction: WHAT AN IDEA SIRJI

Idea Cellular Prepaid — Automated deduction without confirmation WHAT AN iDEA SIRJI making good money

Hi,

One more time an incident of CHEATING/FRAUD by IDEA. Again Rs. 99 deducted by IDEA for nothing. This has happened when the previous issue of Rs. 50 deduction on 22nd July 12 is not resolved yet. Now on 28th July'12 Rs99 gets deducted from my account balance for number [protected] for nothing. There was no request nothing but when I check with customer care, again they render a deaf ear and say that the charge has been done by computer and they can't tell for what. for this I can only say what can they tell if they themselves are forcing such fraudulent activity and CHEATING consumers.
Request the forum to get the case resolved from IDEA. this is really frustrating and if not resolved then there is no other option then to stop using the services.

Details:
Connection no: [protected]
User name : Ajay Kumar Varshney
Amount deducted with no delivery at all: Rs.50 on 22 July and Rs 99 on 28th July, 2012
Total : Rs 149
Request: To either get cash-back or the service for which Sirji has charged me apart from the harassment caused thus.

Thanks,
-Ajay

Dear Sir,

We wish to inform you that your complaint for Wrong Deduction Related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular

Dear Sir,

We wish to inform you that the charges are charged correct under GPRS usage as per plan tariff. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular