Comments
I have called up the customer care so many times... Everytime they tell me that the server is not working, please call up after 4 hours.
If you can check the records you will see that there are so many calls made to Idea care.
Yesterday also i did a recharge of Rs. 56 and it wasnt credited to my account.
And i need an explanation that when BB unlimited plan has been activated then how come browsing by GPRS is enabled and charges are being levied???
I never asked for the GPRS to be activated, since I already got BB Plan activated on 13th. Do you think I am a fool that I will use a blackberry handset and use GPRS ????
Using Idea is a waste of money for me and your customer care executives dont know how to talk to a customer. For pre-paid customers providers like you are taking advantage of customers by deducting charges towards nothing.
Could you please explain "Why GPRS charges when BB Plan is activated??"
Lalita Kumari
[protected]
If you can check the records you will see that there are so many calls made to Idea care.
Yesterday also i did a recharge of Rs. 56 and it wasnt credited to my account.
And i need an explanation that when BB unlimited plan has been activated then how come browsing by GPRS is enabled and charges are being levied???
I never asked for the GPRS to be activated, since I already got BB Plan activated on 13th. Do you think I am a fool that I will use a blackberry handset and use GPRS ????
Using Idea is a waste of money for me and your customer care executives dont know how to talk to a customer. For pre-paid customers providers like you are taking advantage of customers by deducting charges towards nothing.
Could you please explain "Why GPRS charges when BB Plan is activated??"
Lalita Kumari
[protected]
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We wish to inform you that the charges are charged correct under GPRS usage as per plan tariff. For further assistance, kindly contact to our Idea customer care helpline.
Regards,
Ideacellular