[Resolved]  Idea Cellular Ltd. — without proper notice SIm disconnected

Address:Bokaro, Jharkhand

Dear sir,
from Few days no. of SMS recieved from IDEA cellular that --Badha rahit sewaon ka labh uthane ke liye Idea point par apna document jama karein aur Rs. 10/- ka free talk time payein.

now my connection has permanentally disconnected.
At the time of SIM purchasing i already submitted the required documents.
what is this..? Now because of this i am facing a lot of problem,and No communication possible.
If it was cumpulsarry to submit the documents, it should be mention properly.
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Aug 13, 2020
Complaint marked as Resolved 
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from Few days no. of SMS recieved from IDEA cellular that --Badha rahit sewaon ka labh uthane ke liye Idea point par apna document jama karein aur Rs. 10/- ka free talk time payein.---IT WAS JUST LIKE A PROMOTIONAL MESSAGE (aDVERTISEMENT)

now my connection has permanentally disconnected.
At the time of SIM purchasing i already submitted the required documents.
what is this..? Now because of this i am facing a lot of problem, and No communication possible.
If it was cumpulsarry to submit the documents, it should be mention.
Dear sir,
When my IDEA cellular SIM was disconnected and i post a complain at your end but No solution get. Then after few days again i submitted the required documents. and SIM registration activated.

But after few days (From December 2010) again SMS is coming continuously at least twice a day. My SIM is active. But i am feeling irritation with such type o[censored]nwanted SMS-"Hamare kai prayason ke Baad bhi aapka CAF Hamein Prapt Nahin hua hai...Date...ke pahle CAF Na milne per ...date...ko aapka mobile number bandh kiya ja sakta hai". Also feel inconvenient if i am out of station or at any other place from where i could not submit the document if SIM Disconnected.
Once again My SIM disconnected. My question is how many times document required to continue the IDEA service

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