[Resolved]  Idea Cellular Ltd. — recharge with top up

I could not recharge with top up card when i recharging i got the following message
'your account for recharging could not be activated. please contact customer care no.97...' also i got another sms which was 'Dear customer document submitted by youis rejected for invalid id/address proof please contact your retailer for more information." When I contact the retailer they informed me that I have to again re activate my number[protected] with pay of Rs 96/-. and to again submit fresh photo with id card etc. otherwise you lose Rs.96/-. Please note that what i gave the address is correct no more information add on that. please arrange re-activate the above my number with immediate effect. thanks.
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Aug 14, 2020
Complaint marked as Resolved 
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Respected sir,
I am taking 30 Ruppes top up voucher card . but it don't rechared my mobiile it give message 'You are barred to Rechared' .Plz help me I can't understand this msg. and help me for doing Rechared my mobile with that top up voucher card . Thank U...
Dear Sir,

I am having Idea sim ([protected]) which was taken from Agra 2 years back. Now and then I have to be in roaming. Recently I tried to recharge the card with 49 Rs from Anakapalle (A.P.), failed to recharge but the message received as follows, AFTER LOOSING MONEY.

"Your last recharge successful with Rs. 49.0 Now account balance is
Rs.4.99..."From 3891, sent time[protected]:23

Without successful recharging how the message I received like that?

ALSO, I REGRET TO SAY THAT YOUR SERVICES ARE ENTIRELY VERY POOR.
I AM RECEIVING REPEATED ADVERTISEMENTS THROUGH VOICE MESSAGES, WHICH I DONT WANT TO.

Please take necessary action and let my number be recharged properly without any delay.

Thanking you.

R. PRABHAKARA RAO

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