Dear Concern,
I got to know that National Do Not Call Registry (NDNC Registry) is to curb Unsolicited Commercial Communication (UCC), so i opted for this service by SMSing TRAI.
I got an SMS from IDEA (on 17/03/09) stating that DND is already active on my cell since 24/02/09 and my unique reference number is 7070197. But still i was getting all useless commercial calls and SMS.
I again got an SMS stating that my new reference number that is DND is[protected]/03/09)
Now agin on 18th March'09 i got another SMS stating that my unique DND number is 72394152 which has been registered and would be serviced shortly.
Now i am all confused and have no idea what to do with this information as i am still receiveing all unwanted frustating calls and IDEA is charging me for unnecessary services.
As per Telecom Unsolicited Commercial Communications Regulations, 2007, the Service Provider is also liable to pay an amount by way of financial disincentive, not exceeding Rs.5000/- for first non-compliance of the regulation and in case of second or subsequent such non-compliance, an amount not exceeding Rs.20, 000/- for each such non-compliance ---- Does TRAI have any role to play here or its just for books to display such rules and service providers are free to do whatever they want to...
Sapna Aggarwal
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