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[Resolved]  Idea Cellular Ltd. — unsubscribe scheme

I have complaint against Idea company.

i m trying to deactivate my masti pack since saturday dated 23 May, 2009 many time i called up in the customer care and told them about deactivate my scheme but result is not satisfactory.
i have also send message for unsubscribe but again the same situation..
Really idea company doesnt provide good customer service.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  16 CommentsShareTweet

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I am also suffering from forced subscription from Idea.
For many subscription promotion plans gets enabled by just pressing a '*' key. 'Star' key position on mobile keypad is such that it very easily gets pressed accidentally.

I have such Cricket update service forcefully enabled on my Idea cell phone. Every day Rs 5 /- gets deducted. Even after registering the complains with Idea customer care, I am not able to un-subscribe from this forceful service.

I think we all such sufferer's shuld come together and go to consumer court against Idea cellular.

-- Amol T
I have complaint against Idea company.

I m trying to deactivate GPRS unlimited pack from about 20th of july, 2009 Many time i called up in the customer care and told them about deactivate my scheme, I also sent an sms requet for abut 8 -10 times each time I call them they assure me to deativate and i recive some messages with assuarance to deactivate it withinin 24hrs I am providing the Sr no[protected]. but result is not satisfactory.
I have also send message for unsubscribe but again the same situation..
Really idea company doesnt provide good customer service.

-Hariprasad shetty
Please please please tell me how to deactivate idea masti pack. I hate it.
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Please please please tell me how to deactivate idea masti pack. I hate it.
I am also harassed by idea company, i am trying to change my current plan to another one, and given written application regarding that, but till date i am unable to change my plan, it was not expected from a such a esteemed company like Idea.Any way i have to change my service provider.
i never subscribed anything on my sim, but don't know how i got subscription of news updates, shayari & jokes.The subscription is forceful and now daily 3rs. get deducted from my balance.This is completely a mess and truly a sign of irresponsible behaviour of a service provider.
d thing is...by mistake my little bro has subscriped idea sms masti n dey cut rs 10 per week!!!
n now its so very difficult to deactivate it!!!

i dea shld be responsible for dis now...atleast shld hav added more details how to deactivate it!
plzzz give me the code to unsubscribe from idea sms pack of Rs. 34
as the sms pack auto renews after 30 days & i dont want it...
Kindly stop the cricket score messages to the prepaid number [protected]. As it is not subscribed for and money is being cut which is not asked for. Kindly do the needful immediately and oblige.
Thanks U
I have such Cricket update service forcefully enabled on my Idea cell phone. Every day Rs 5 /- gets deducted.how to unsubscibe the pack.
i suscribe to *777#

how i deactivate it
i subscribe to 557552

how i deactivate it
I am also suffering from forced subscription from Idea.

I have such Cricket update, Stock update., ring tones, jokes, service forcefully enabled on my Idea cell phone. Every day Rs 5 /- gets deducted. Even after registering the complains with Idea customer care, I am not able to un-subscribe from this forceful service.

I think we all such sufferer's shuld come together and go to consumer court against Idea cellular.
my no [protected] has acivated sms pack without i subscribe. daily my account is dudected i am fear to recharge it so please unsubscribe it. otherwise i comple to change my seam.
I just dont know how i got subscribed to fortnightly ganesh slokas and now i coudn't unsubscribe from it :( help me please
I have not subscribed for cricket scores, but I am getting unwanted SMSs and my balance is reducing. Please STOP THIS SERVICE IMMEDIATELY AND REFUND MY BALANCE. My idea no is [protected] and it is prepaid.

I am fed up of these unwanted services from which Idea makes a lot of money at our expense.

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    Idea Cellular
    Customer Care Service
    Customer satisfaction rating
    60%
    Complaints
    16206
    Pending
    1925
    Resolved
    8739
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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