[Resolved]  Idea Cellular Ltd. — Wrong Charge

Dear Sir,

My complaint Against IDEA, My Mobile No. [protected] I would like to inform you regarding my ADD-On Connection I had purchase the IDEA SIM, SIM No.[protected] on 05.06.2009 from SHAIV BPO Services vide Recd.No.1301 Rs.250.00 at the time of purchase this sim they said we give you best plan which is as under:

Plan299 One time Payment
Idea to Idea 10 Paise
Idea to Other 30 Paise Call
STD 1.30 Paise
Between my Number and ADD-On Number will be Free
600 Minutes Free Talk Time
200 SMS Free.

But till 13.06.2009 and 9 day already over but my number not activated and I got call Mr.Ashish (Customer care executive) on 02:10 PM dt 13.06.09 he said we don’t have this type plan now it is confirm that they cheat me, than I said I don’t want take this number pl. take back my number and return my money he said you have to visit IDEA Showroom and you money will be return after 2 Year.but as per may facts they returnerd my Money Rs.250.00, but when i got my bill they have charge Rental of ADD-On Connection which was not used by me in single time.as per discussion with Customer care executive he said your have to pay this amount we will not waiver off, when i surender the number before activation so why i am pay this amount.

this is request to you pl. take necessary action against idea they continue distrub me through SMS.