[Resolved]  Idea Cellular Ltd. — Miss call alert service not working

Dear sir/madam,

with reference to above subject till time miss call alert service not working in my mobile & when i was told to customer care they were saying you will disconnect the service.



please give me suggest for customer care not support.



Regards



HEMCHAND PANWAR
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Aug 14, 2020
Complaint marked as Resolved 
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Idea Cellular — Regarding Alert Service

Dear Sir,

Myself Lakhmir Singh. my Cell no. is [protected]. I am using idea no. since 5 years. but Last two month I am suffering from My Telephone Service provider i.e. IDEA .
They activate any services like Cricket Alert, Summer contest, Traffic alert etc (4 to 6 times in a month). last two month. When i am logging any complain against them they simply says that This service will activate from customer End not from our side. while real things are opposite. Now they are also Implemented Late fine charge due to no payment of Bills. first they told me that we will reduce your bills but now they are not agree to reduce my bills due to which i don't make any payment. still One service is also activate last 20 days. If i deactivate this alert then they will automatically activate another alert.
I don't know Why they are doing like this. It happen first time in 5 years.

Sir Kindly Give me appropriate Suggestion that What Should I Do Now??

My reference ID in customer Care is :

Cricket Alert: 96826478
Traffic Alert: 96770520, 76703913
Summer Contest: 96645308




Thanks & regards
Lakhmir Singh

Idea Cellular — deactivate traffic alert

hi
i hav connection of idea nd i m prepaid user..
i want to deativate traffic alert.
so plz tel me d ways.....

Idea Cellular — miss called

Trace Mobile Number
Dear Sir,

Please Trace This Mobile Number [protected] and [protected] and Please send by email His Adress & Other details coz I have many Missed calls from this Number

Thanking You,

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