Idea Cellular Ltd — deduction of money

Last 28th i realised that idea cellular ltd deducted some money from my prepaid idea mobile.My number is [protected].After that i have called to customer care, but their character were very bad.
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i am retailer and i have sold many idea cards, but all my coustemors r facing one problem they get unwanted calls and plus money is deducted for any service which is not activetd by coustomer, and when they call to customer care they say that service is activeted by coustomers. but i want to say that why they call to customers? for any srevice if they want they will activate. there is no restriction for such calls from try? they all r looting customers.
I'm also a customer of Idea
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    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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