Idea Cellular Ltd. — Complaint about Idea net setter(High speed mobile internet) | |
I have purchased Idea net setter on[protected] of price Rs.2000.The company have provided details as its internet speed is up to 236kbps and actually it is giving 20kbps where the speed is not even 70kbps Idea says that this net setter is HIGH SPEED INTERNET so where is high speed there is no speed.On the date[protected] I called the customer care of Idea about the problem but Idea takes no action on the complaint. Idea is totally froad. I purchased it by knowing all the details but for actual performance we have to purchase & use it.I purchased it because it was high speed internet but it is not. The internet speed of this net setter is very slow so Idea should return the money of me or increase the internet performance Else me & my friends can take legal actions on Idea Idea should not advertise in wrong manner Idea is totally froad.I have provided the image of the Idea net setter's speed as an proof in which sometimes speed get decreased to 0000kbps ................Onkar Deshmukh Parbhani Was this information helpful? | |
 3 Comments | |
Comments
True, they crap. Often doesn't work but they charge for it regardless. And speed don't even go beyond 20kb, average 5kb to 7kb.
This is total fraud by Network where they advertise 200kb speed, we expect that when purchase it. Even 100kb is shame because simple its not what they told they giving.
Total Ripoff, don't understand why no one taking legal action, even government should stop this nonsense, customer service is joke, just on paper all. Not just Idea, but all companies who give this such wireless service does not maintain what they selling on paper.
Should be sued in court, and pushed to level to either give service as promised or change on papers and write what one actually will be getting.
In USA, UK no company does this, they give what they write, if for any reason someone doesn't get what they told they will, company gets sued and fined by government also. This is just pathetic but guess Indian government itself is so corrupt and backlogged in court cases, this corporations opening ripping off. Hope some free sitting group of lawyers sues this .
This is total fraud by Network where they advertise 200kb speed, we expect that when purchase it. Even 100kb is shame because simple its not what they told they giving.
Total Ripoff, don't understand why no one taking legal action, even government should stop this nonsense, customer service is joke, just on paper all. Not just Idea, but all companies who give this such wireless service does not maintain what they selling on paper.
Should be sued in court, and pushed to level to either give service as promised or change on papers and write what one actually will be getting.
In USA, UK no company does this, they give what they write, if for any reason someone doesn't get what they told they will, company gets sued and fined by government also. This is just pathetic but guess Indian government itself is so corrupt and backlogged in court cases, this corporations opening ripping off. Hope some free sitting group of lawyers sues this .
Lot of complaints on net for idea cellular customer care & services ...
I think even Abhishek Bachchan has no idea about the worst services of idea & its customer care.
Thats why you will always find him asking ... what an idea sir ji
I think even Abhishek Bachchan has no idea about the worst services of idea & its customer care.
Thats why you will always find him asking ... what an idea sir ji
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i am receiving unnecessary messages which were sent to some competion in telugu tv channel
if by mistake one or two is ok
i am receiving around 100 to 200no. at odd hours which is causing lot of disturbence
i called up customer care on 23rd oct at 8pm to Mr sonu and he asked me to send DND request Sms i did the same but sms was failure
i called him up he said he will take care and it will take 45 days
on 24th i been to customer care office at MVP Visakhaptnam to complain the same
there MS. Swarna she taken my complaint and requested me to wait for 45 days
so by 9th Dec.'09 it crossed 45 days still i am receiving the messages
when i been to the same office in MVP Visakhapatnam, A.P now they were saying my request has not been received and it will take up to 17th Dec 09
i am very much unhappy with ur service
being a loyal customer i am continuing this no only reason as this no. is there with many and i am using from long time
in this communication revolution its really fussy to hear that it takes 45 days to activate the request
my deep request is dont try to make fools
hope u will take necessary action up on this