Idea Cellular Ltd — Excess Bill

I have received excess Bill of more than 2000Rs. on bill as MMS/GPRS download, that too only on 16th Mar'09. I am using a low-end mobile phone which doesn't support any video and game downloads. But still in bill it is reflecting MMS downloads worth Rs.2000 on Mar16, 2009.
I request to please solve the issue... and refund me back my money..
Mobile No. [protected]
Name: Vikas Gupta

Idea Cellular — EXCESS BILLING

I AM USING SIM OF IDEA CELLULAR ([protected]). I HAVE APPLIED FOR Rs. 100/- IN FEB-2008 IN WHICH I HAVE TO GET 1500 MINUTES IDEA TO IDEA @ 10 PAISA. MONTHLY RENTAL OF THE PLAN IS INCLUDED IN THE BILL BUT THE CALLING CHARGES CHARGED AS PER NORMAL MOBILE CALLING. I HAVE COMPLAINT TO RAIPUR (CHHATTISGARH) LOCAL REPRESENTATIVE BUT ALWAYS THEY TELLING ME THAT THAT CAN BE SORT OUT IN THIS MONTH BILL BUT TILL DATE IT IS NOT SORT OUT.

excess bill for postpaid group no. [protected] added amount Rs 2000/- without any download

Idea — EXCESS BILL

MY BILL WAS CHARGED EXTRA FOR RS.543/- FOR USAGE OF GPRS SERVICRE, BUT I WAS ALREADY HAVING GPRS PACK FROM LAST MORE THAN 6 MONTHS. I HAVE CALLED CUSTOMER SERVICE BUT THEY DONT LISTEN TO IT. THEY SAYS WE DONT CARE. SO PLEASE HELP ME RESOLVE IT.