[Resolved]  Idea Cellular Ltd — RS. 56 CUT DIRECTLY WITHOUT ANY MSG OR CONFIRMATION AND ALSO COMPLAIN ABOUT AUTO RENEWAL PLAN

DEAR SIR,

AS STATED ABOVE I HAVE AN COMPLAIN REAGADING THE IDEA CELLULAR LTD.

SIR THE COMPANY'S POLISY IS IF ANY CUSTOMER RECHARGE RS. 34/56/89 FOR MESSAGE SERVICE AND THE SAME IS RECHAGE BY CUTTING OF BALANCE.

I MEAN IF WE DONT HAVE THIS SERVICE THEY ALLOW 1 MSG NOSMS TO 4444 AND IF WE FORGET TO SEDING THE MSG THEN THEY CUT THE RS. 34/56/89 FROM OUR BALANCE.

THIS IS INJUSTIS WITH US. AND IF THE PERSON DONT WANT LIKE THIS TYPE OF SERVIES THEN COMPANY MAKE ONE POLICY THAT ONLY ONE MSG SENT TO COMPANY FOR CLOSE THE AUTO RENWAL FACILITY.

DOING THIS THEY EARN SUCH A BIG AMOUNT FROM COSTOMERS.

AND ALSO MAKE AN ATTENTION SIR IF ANY CUSTOMER HAD FACE THE PROBLEM REGARD THIS PROBLEM THEN THEY DONT HAVE ANY OPTION WITHOUT THE USE OF THAT MSG.

I M FACING THE PROBLEM SIE, AND I ALSO CUT MY BALANCE OF RS. 56 DIRECTLY BY THE COMPANY WITHOUT ANY PRIOR INFORMATION OR ANY MESSAGE. THEY JUST CUTTINGOFF MY BALANCE


Soliciting your kind co-operation and urgent immediate action in the matter.

Thanking you,

Yours obediently




KULDIPSINH ZALA