[Resolved] Idea Cellular Ltd. — call disconnect by customer care & nt rcv again | |||
On 10may2012 at 3.08pm .i have a problem so i just dail 198 ..i just talk to customer care bt he cant solve my problem ..i asked his name but he didnt tell me and he put the phone on hold for 3min. I call him on phone hello hello again nd again but no response..after 3min he say u r satisfied ..i said tell me ur name then he cut my call..its not fair...i m using idea by port but nw i think this is a frod company..coz so many times u tried 198 but no one recieve.nw i want reason why he disconnect my call.i m sending a notice to idea ad sonn as. Was this information helpful? | |||
Aug 27, 2016 Complaint marked as Resolved Verified Support May 17, 2012 Idea Cellular Customer Care's response Dear Sir, We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., and the type of Inconvenience you are facing. Also mention the token ID 205IC210989 in the subject. Regards, Idea Cellular" | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Idea — CALL DISCONNECTION ON RUNNING CALL
Sir,yester i call on cce of idea, first of all agent given me wrong commint again and again regarding not using internet facility of mobile and no. is [protected]. on that time i was talking to mr. shambhu and lastly after a long time request by me then transfer my call to serior department and then talk to TEAMLEADER Mr. Shambhu and he was also not given me proper solution and on running call disconnect.
plz do needfull
Vikash Kumar Rao
contt. no- [protected]