[Resolved]  Idea Cellular Ltd. — Cheat in bill and basic plan

Address:

Mehsana, Gujarat

Dear sir/madam,

I am Ankit Prajapati, from Mehsana. I am a subcriber of IDEA cellular PVT Ltd since Jan 2010 and my cell no is [protected]. Whenever i purchased SIM card at that time my basic plan is " 99 rupees rent per month and 50 SMS free and 3000 Sec free on any mobile ". From since last two month, i doesnot get free 50 SMS. And also since Last one month they increase my basic rate from 99 rupees to 149 without any information to me.
For that i already went to IDEA Custemer Care , Mehsana and requested them to consider me as per my problem, but they didnt give me any response on my complaint and problem.

Whanever I got the bill at that time i paid 50 % payment of bill and i requested them to solve my problem.. Then after they close the outgoing service from my numbers. then after in pressure i had to paid my all bill. Even though they are not solve the my problem.

My humble request is to solve my problem and consider me as per my complaint.

Thanks and Regards ----
Ankit Prajapati,
Mob :- [protected]

NOTE : here with i attached two JPEG image.