Address: | Ernakulam, Kerala |
My Mob no - [protected] - i already activate your new offer Idea [protected]@ rs 150/- monthly rent ( Unlimited plan ).
at the time of canvasing, your network has no problem , the sales / marketting execuitves were happy & good response from them at the time of asking doubts before activation ,at that your server has no problem . but after activating the offer ,no proper response from your end. while calling customer care, some body says server down, some body says pls call after 04/05 hrs , others saying lots of reasons...
i called 05 times today to raise my complaint to customer care office from land phone & mobile .saying that its a technical error. will take 24 hrs.why dont they inform at that time ( befor activation , may be some problem will be faced at the time of activation like that ) very bad
Your logo - "AN IDEA CAN CHANGE YOUR LIFE " but ......................................................?????
Customer care means - to care / to clear all the doubts & to solve the problems smoothly
dont think we are fools ..
pls look into the matter & pls do the needful Was this information helpful? |
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