Idea Cellular Ltd. — Disconnecting without any information

Address:Kottayam, Kerala

Dear Sir, I have been using Idea mobile connections since 2011, from Idea was Escotel Idea. Now I am using the No [protected] for 2 years. And now I am working in changanassery and the number was disconnected temporarily without any information and notification.The number (prepaid) has now more than Rs 160 balance. I recharge within every sixty days on the number, who will disconnecting my number recharging after forty five days. I complained the idea information office till not use my number. Now I am in the issue of loosing my contacts through the mobile number. Please understand my situation and kindly take the follow-ups of reconnecting my mobile number and making the number active at the earliest. Regards sanish k sebastian kottayam, Kerala Mob : [protected] [protected]
Was this information helpful?
No (0)
Yes (0)
IDEA CELLULAR LTD. customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret to inform you that your number has been permanently disconnected due to negative tele-verification.Thus, we would request you to contact to your nearest My Idea for further assistance with all necessary documents.

Thanks & Regards,
Customer Care, Idea Cellular

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information