Idea Cellular Ltd. — Extra money Charged

PKTIWARI

from Korba, Chhattisgarh

Address:

Bilaspur, Chhattisgarh

In my Idea no. [protected], On 30th august 2012 at 7.03 pm i get it recharged by Rs 68 tariff pack, 1/2 sec for 3 months (i have a proof that msg) but after that also when i call on any local number it is been charged 70 paise/min or more but why..?? I want all the extra money charged for calling back as soon as possible and please take necessary steps and see that when i have tariff pack then why it has been happened. Solve it as early as possible or i will complain in TRAI.

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Comments

R M Prabhu

from Surat, Gujarat

MORE — Reimbursement of money charged extra wrongly

I made a transaction on 10th January, 09 at More supermarket, Mehdipattnam, Hyderabad.
I used my card to pay the bill, the vendor swipped the card and said its not working. so, i paid in cash.
But in fact I was charged in initially my card.I have complained them the next day, and my money has not been reimbursed till now.

SUDHIR S

from Chennai, Tamil Nadu

Idea — CHARGING EXTRA MONEY FOR SERVICE

I applied for a Internet GPRS scheme of Rs35 per day. After that I get a message from idea for using a new plan of Rs350 for 15 days. Before applying for that I checked with the custermer care regarding the status of the Rs35/day plan. But they told me that plan is not activated amd I cam go ahead with the new plan. So I applied for the new plan. But from next day onwards they started dedecting my money as per Rs 35 plan. When I called helpdesk they told me to semd tje deactivatiom message and I send it. But still they are charging that amount.

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

we wish to inform you that your complaint for Recharge related issue has been already resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

Piyush Kataruka

from Noida, Uttar Pradesh

I have not activated any pack in my Idea services, but suddenly i got sms on 9th Feb on my phone that 'Your Mega Pack has been activated. Amount charged is Rs 49.0 /- for 1Month. Renewal charge is Rs [protected]@1Month as applicable. To deactivate sms UNSUB mgpkm to 54300.

I need refund of that amount.

Regards
Piyush kataruka
[protected] (idea user)