Idea Cellular Ltd. — To activate "GPRS and 3G plan " in my mobile without my consultation/information and deduct money for it.

Address:Faridabad, Haryana

Dear sir
I recharged my prepaid mobile by internate on 8 July 2011 with Rs 450/- for talk time.At the time of recharging I didn`t get any message/information regarding GPRS plan activation.But after some time i got a message that GPRS plan is activated in my number, without any information and without my consultation.and i got zero rupees balace in talk time. kindly deactivate "GPRS and 3G plan" and deposit this amount as talk time in my mobile.
I complaint in customer care and request him to convert this amount as talk time but they were not responding well.I tried several times but they simply disconnect the call.
Sir I have no requirement of "GPRS and 3G plan" so kindly deactivate GPRS and 3G plan and deposit amount as "talk time" in my mobile.


Regards
Ashok Kumar
Mobile no.[protected]
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Hello Mr Ashok Kumar,

My father is going through the same issue.
I hope your problem is solved now.
Can you please tell us how did you resolve the problem ?

regards
Sarang

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