Idea Cellular Ltd. — fraudulent recharge

Address:Darbhanga, Bihar

i recharged 248 rupees for 1gb data pack in 3g of idea 2 days back.but i was not getting ant net service for 2 days.today i called customer care.they told that supreme court has ordered to stop 3g service of idea in bihar about 1 month ago.but the company did not inform any customer about that.now they are denying to pay me back.also i had been harassed for previous 2 days by absence of any net service.
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Idea — Recharge fraud

My Idea account was suspended on Jan 01 2010. I called the Idea customer care on the same issue and they asked me to recharge for Rs. 17. After recharge, it wasnt shown in my account and they said it takes 24 hours for activation. After 10 days of calling and talking to customer care, I was asked to recharge for Rs. 60(associative name Vidya : Date: Jan 12 2010) after which they promised back my Rs. 17 too. Now after 2 days of frequent calling, they are asking for another recharge stating none of the recharge is shown in their server. When I ask them to connect to their supervisor, they cut the call( This happened thrice today : Date: Jan 14 2010). I also have a balance amount of Rs. 181.40 and not able to get my incoming calls.
Dear Customer,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no. and alternate contact number.

Regards,
Idea Cellular

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