Idea Cellular Ltd. — Full Talktime Recharge

Address:

Tumkur, Karnataka

Hi,

My father has an idea mobile connection. He got a message that there is a full talktime offer of Rs.40. So, he asked me to recharge online on 17th August and the recharge was successfull. But he did not get the full talktime and his account balance was Rs.0. Till now he has not got the talktime.
Mobile No : [protected].

Please help me out in resolving the issue.

Regards,
Rashmi