[Resolved] Idea Cellular Ltd — Charging of unwanted/requested Game Box Service RENEWAL
AAMOD CHANDRA KAUSHIK
My Mob. No.[protected] .On 16.09.10 I have received a SMS reading “ Your daily Idea Game Box subscription has been renewed.You have been charged Rs.5 for 1day.To unsubscribe SMS UNSUBGBX to 55435.Sender: BL- Indiagam.”
Immediately I had sent SMS to UNSUBGBX to 55435 for not to renew. Since then I have been charged Rs. 5per day from 16.9.10 to 20.09.10 while I never requested /utilized for any such service .
I had DND Services on my mobile since 2007 with Unique ref. No. 33975530 but from 2008 I am receiving unwanted calls and SMS and repeated reminders with customer care they are also not willing to apply the DND services and making false directions /informations some times also switch off the phone line it can be verified from the records. Now I am disturb.
You are requested to help me for refund of money charged , application of DND Services and amount of phone call I had been charged by customer care during complaint .
Amod Chandra Kaushik
KI-90, Kavi Nagar,
Complaint marked as Resolved Aug 13, 2020
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