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Idea Cellular

Idea Cellular Ltd. — GPRS Charges

Address:Bangalore, Karnataka

Dear Team


I had IDEA 2G services 1 GB plan @125 and same has been activated on 31/01/2012 and on the same day I enquirer customer care regarding charges they informed I would charged for Rs 125 for 1 GB and there would be no other charges. On receipt of my bill there is 523.99 GPRS usage charges on 1 st Feb 2013. I was informed 2G is activated under 125 rs for 1 GB and there would not be any other charges. According bill also 2G services is activated on 31st JAN @125 plan and I have been charged for the same and why there is additional charges 523.99 on next day. kindly do the needful

Naveen Kumar
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Comments

Dear Sir,

We wish to inform you that your complaint for Excess charging related issue has been initiated with us; under reference number 9485350 and you shall hear on the same at the earliest.

Regards,
Idea Cellular
Reply
Dear Sir,

We wish to inform you that your complaint for Bill disputes Related issue has already been Resolved .For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellular
Reply

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