[Resolved] Idea Cellular Ltd — Not activating schemes to earn money

ankitshah21

from Indore, Madhya Pradesh

Address:

Gujarat

Dear Sir

I am having your cell no. [protected]. It really seems that IDEA has dropped its ethics besides and started cheating customers to the extent they can despite informing on the helpline, sending sms and also mailing you to deactivate RC 33 on 4th June. , you had not taken it seriously and today deducted Rs. 33 from my account. Now this is really heights of cheating and exploiting the existing customers.I am dissatisfied with your customer care 4444 (ASHOKBHAI) & 198 (SHAILESHBHAI) as they are not able to deactivate my RC 33 ( as I am not able to get the benefits of RC 32) & RC 56 pack. And whenever I send the smsv NORC33 to 4444 & NORC56 to 4444, I am getting only blank SMS instead of the acknowledgement.

They are not deactivating schemes intentionally to earn money.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

prasa84

from Hyderabad, Telangana

IDEA MOBILE — making Money by activating offers

i am idea mobile user.The worst thing is, suddenly they will deduct money from account. and if we enquire abt that, they will tell that we have activated that.
yesterday they deducted 30Rs. When i asked them they told that i only activated. it is funny that, they are pproviding service for listening Songs for 25 minutes in one month . Even Customer care people might also be knowing they are making fraud.and they will tell that it will be charged for ever if we dont cancel that offer. We can think of how they are making money.it is worst...

Abhishek Bachhan Ka Baap

from Dehra Dun, Uttarakhand

Hey,
Dude nothings gonna change even i'm a victim of this crap ...Bang Ur IDEA SIM n take on somethin lse dese CUSTOMER CARE PEOPLE ARE ...WHAT A CHEAP DISGUSTING IDEA SIRJEE

ganesh mondkar

from Mumbai, Maharashtra

Idea Cellular — SMS SCHEME NOT ACTIVATE

HI,
This is informed to u I have activated sms pack of RS.23 yesterday (23 jan 11), but not activate till 24 (12.40pm), please informed to me this no. [protected].

Regards
Ganesh