Address: Sikar, Rajasthan |
Dear sir,
i am vikash a CA student. I have been using idea no [protected] from last 1 year.
on[protected] at 11.00am i was using internet at this time internet mb balance was almostly 40mb.
Then i request for the recharge of rs 10 by my mobile at 11.24 am and i got 250 mb for 3 days at the same time. I was download hindi movies.After some time i saw there is no internet connection in my mobile then i check main balance i saw only 00.03 rs i shocked and call the idea company and report for this in incorrect balance dedction. company said me your all in incorrect balance rs 332.44 will be refund with in 24 hours and made complain for this and give me complain no- 1-[protected]
on[protected] at 3.00 pm company call me and say that your incorrect balnace will be refund only rs142.98 and disconnect the call.
sir from this incorrect balance dedcation i suffres from many mindly problems. Was this information helpful? |
We wish to inform you that your complaint for Wrong deduction related issue has already been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.
Regards,
Idea Cellular