Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
16713
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
This is to inform you that I had port my MTNL Number -[protected] to IDEA.
I had received a call from Mr. Rawat -[protected] From “Smartshore Infoservices Pvt. Ltd., C-8, Sector-7, Noida-201301 Email: [protected]@smartshore.us Ph no[protected], Fax:[protected], Mobile -[protected], [protected], [protected]”.
I was having prepaid connection in MTNL with 30 Paisa Local plan valid for 6 months.Mr. Rawat offered me for prepaid with 30 P. Local and 0.40 Paisa STD plan for lifetime.
Person came from Smartshore on 12.07.2013 and took documents & Rs.100. My number was ported on 19.07.2013 today morning.
Mr. Rawat recharged my account for Rs.111 to activate scheme.
I received a message from IDEA “MRP: Rs 111 credited balance Rs. 111 Final Balance Rs. 111 Expiry Date 13/04/2016 PRP: PRP_FR111 expiry 19/08/2013”
I called Mr. Rawat and was told that the scheme for 30 Paisa Local and 40 Paisa STD is valid lifetime, then I called up and talked with Mr.Taral[protected] and he informed me that the plan is valid for only 1 month. And now Mr. Rawat is not picking up my phone.
If I would had known this before I had never ported.
I felt like I was cheated.
Sachin Bhardwaj
+91-[protected]