Idea Cellular Ltd — to change idea postpaid into prepaid

52 Reviews
Mathura, Uttar Pradesh, India
Dear sir/madam

I (Ashish Sharma) a customer of postpaid service of IDEA cellular Ltd;
I approached to KARSHNI COMMUNICATIONS (A franchisee of IDEA cellular Ltd in mathura) about 2 months earlier with a request to change my postpaid service into prepaid, they clearly deny and said issue is beyond their authority and refer me to their Zonal office AGRA, as i went there ZO asked me to go back to KARSHNI COMM. Mathura and assured the resolution.

But after about 3 weeks when i go to KARSHNI COMM. Mathura again they again deny me to resolve my issue saying the lack of trained staff.



mob. [protected]
Complaint comments  51 Comments     Updated: Share0Tweet0


please provided by mob.No [protected] to gujarat

hirpara mahesh
Email Add. [protected]
mob.No +91 [protected]

so please response to you

Idea cellular ltd/ postpaid connection — bill not received timely from last 2 months

Dear Sir,

I am having a postpaid connection of idea celluler ltd. From begining i requested for soft copy of my bill but i never get my bill on time & company also stop sending my hard copy. Each month i personally calls to customer care regarding my bill. my bill date is 1st of every month and 16th is due date. Every month i gives request 6 to 8 times but from last two months i am not getting my bill. From this month i stoped my connection no. is [protected].

Hope i wl receive a favorable response from ur side.

Wth regards
Vikrant Sharma

Idia — i want change to my connection

can u chang my no jone


I am using IDEA MOBILE with post pain connection .
I want to make it prepaid but they are asking me for additional charges (more than 200 RS.)
i have a complaint
i applied for gprs connectivity nearly a week ago. Cust svc confirme same activated.
if i download ringtones from tata sky screen reads INVALID WEB ADDRESS
repeated complaints on 12356 and 345 are not helpful .
i am asked to dial 342 after dialing cust svc, but on dialing cust svc i am staright away connected to operator.
i am at my wits end.
pls help.
mara belens ma thi call kerya veger rupes kem ochaa thay 6.compnye mane khota call kerine manchik tras ape6. mher bani krene na joeta call bunth kro.
belens kapay ce

Idea — not change in prepaid connection from postpaid.

i have an post paid connection for last five years MY MOBILE NO. [protected]. and i want prepaid connection instead of post paid, and i hvae so many times visited the your IDEA NODAL CENTERE SITUATED AT MANINAGAR, JAWAHARCHOWK & ISANPUR BUT DIDNOT GET RESPONSE . THEY TOLD ME THAT THEY HAVE ANY SIMCARD FOR THE SAME. KINDLY REQUEST YOU TO PL. DO THE NEEDFUL.

Idea Cellular — postpaid to prepaid convert

Dear Sir,

I want to convert My postpaid connection to prepaid connection. My number is [protected].
complaint idea office dt:22.05.10 & custmar care call not responce

Sanjay Gunjal
Dear Sir,

I have a Postpaid Connection (IDEA), so i want to change Prepaid Service, how is possible. What is the procedure for the same.

Kapil Sharma
M : [protected]

Idea Cellular — postpaid to prepaid conversion problem

my idea no. [protected]. My complaint is that i have ordered to change my plan from prepaid to postpaid. They told me to pay three bills to change my plan. But now they are asking me to pay the fourth bill. So take necessary action against my complaint and do the needful in this matter.

Idea — Con me

A guy had taken 2200 rs from me and now i can't find him. His mobile number is [protected]. He told me that he will return the money in few hours, but he didn't come. Please help me.

Thanks in advance.
My Name is Ravi Sharma. me want to convert my idea number postpaid to prepaid.but nakodar showroom and Jalandhar showroom dnt able to help me. showrooms told my number will not convert postpaid to prepaid. pls do needful otherwise I will disconnect this number, my number +91-[protected]
Dear Ravi,

We would request you to kindly contact to your nearest My Idea for further assistance.

Hi, I am Dyamappa B Jadhav, i have two postpaid connection. while taking this two connection idea sales person told me to I will give you CUG connection (Manjunath - con no - [protected] and Girija -[protected].- Bammanhalli branch Bangalore, Belaku Ent) These two people told me we will give you CUG connection but after one month I checked my bill charged both the numbers. then i went idea outlet and asked about that they told now we are sending request for CUG connection you pay Rs 200 per bill next month we will give waiver off. that month i have paid each 200 rupees, still my both the numbers charged. i have complaint more than eight times and I have told them, I will Never Pay the bill disconnect my numbers. they never changed to CUG connection. Now I want to disconnect my both the numbers. My Numbers are [protected] and [protected]. Please Kindly disconnect my Numbers, I removed the numbers.

Jadhav D B
Hi, iam sanjay verma.
I taken idea post postpaid connection with 149 rental plan last one month passed n my first bill was generated now i want to change my plan 175 rental. How can we take??
Pls hepl??
My no. is [protected]
dear sir,
my num change is postpaid to prepaid
plz no [protected]
Hi had requested for change in address for my number. But received no response.
Hi, I am Sunil Dogney
i have a idea prepaid connection with number is [protected]
i have completed i completed all of formality for change my prepaid plan to post paid plan to date 28.07.2014
but till date they are not change my plan therefore sim card is not veiled & i can't operate my cell therefore i am facing so many problem

plz help me
I have given application for converting my idea prepaid connection no [protected] to
post paid to date 28.07.2014
4 days back and since then I am waiting. Now my prepaid sim
has been inactivated and I have been told that it wil take2 hrs time now
its almost 24 hrs gone and still it is not working. I have lost so many
important calls.

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    Idea Cellular Ltd - to change idea postpaid into prepaid