Idea Cellular Ltd — to change idea postpaid into prepaid
Mathura, Uttar Pradesh, India
I (Ashish Sharma) a customer of postpaid service of IDEA cellular Ltd;
I approached to KARSHNI COMMUNICATIONS (A franchisee of IDEA cellular Ltd in mathura) about 2 months earlier with a request to change my postpaid service into prepaid, they clearly deny and said issue is beyond their authority and refer me to their Zonal office AGRA, as i went there ZO asked me to go back to KARSHNI COMM. Mathura and assured the resolution.
But after about 3 weeks when i go to KARSHNI COMM. Mathura again they again deny me to resolve my issue saying the lack of trained staff.
PLEASE TAKE NOTICE OF IT
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