[Resolved]  Idea Cellular. Ltd (Ms) — number deactivated

Address:

Pune, Maharashtra

I am using idea no. [protected] which is redgister in the name of myself ( Sagar Amte) from last 5 years. As per goverment rules i have submited my documents at the time of activation. Company demendad for docmunts again in dec 2010. According to goverment rule i submeted it again after reciveing company sms. They replay for that WE HAVE RECIVED OUR DOCMUNTS; IT IS UNDER VALIDATION BASED ON TRAI GUIDELINES this sms come on 17/12/2010. Again on 01/01/2011 another sms came from company saying that AAPKA IDEA APPLICATION FORM APOORNA HONE KI WAJHA SE VAIDH NAHI HAI. ASUVIDHA SE BACHNE KE LIYE KRIPYA 72 HRS MEIN IDEA VIKRETA KE PASS USW DOBARA JAMA KAREIN. at the same time i called to cutomer care they replyed u have to submit docments as they are not valid but i have submited same documents which was given at the time of activation i also told them my problem i always use my number in national romeing from last 3 years so its not possible for me to come pune to just submit documents when i was there in pune gone to submit the documents at bibewadi corner satara road, pune idea cellular showroom. They dident demand me for any extra documents as i ask them is that enough or does any extra docmunts required they said nothing extra required. Now company is demending more documents as i use the number in national roaming its not possible for me to go pune & resubmit it. As i told it to custmer care but they are not agree & now they have deactivate my number on 05/01/2011 again i called to custmer care & requested to activate the number as i use it in roaming & i am not in any fault i have submit documents in the given time. Now i am facing lot of promlem because of deactived number i have become almost handicaped without having a mobile. please do the needfull