| Address: | Mumbai City, Maharashtra |
My self Sainath Shetty I holding 1 Idea Coop rate acct my no is [protected] , I have two complaint 1) About your customer care agent Nilesh who have spoken with me on 4th July 2010 11:19:17 PM i have called in customer care for active my miss call alter facility process he had reply me i want to do your account verification i have given all my detail but afterward he told me you have contact your relationship manager for the same , i said who [censored] my relationship manager will do he reply me if you abuse i have to disconnect the call and as soon as he told he disconnected my call . Again i have called to customer care and my luck was that i have connected with the same person Ni;esh i ask him why you have disconnected my call he said i have abuse him that is reason why he did that but i was not without any reason he did that. so can u suggest me if i am carrying a coop rate card then i have to visit my relation manager every time now then. If it is like that then please disconnect my card right now right away i don't want to continue the idea service any more.
2) Why my miss call alter faculty disconnected with out any information can please tell and that is also on 1 June 2010 and also you have charge me for the same when i have spoken with one of your team leader for the same he told me that i have should call to customer care within a week of my disconnected my service so when have come to know that my service is haven been disconnected i have call them then i have come know that my service was disconnected on 1 June . Now you cant check why my service have disonnected then where should i have complaint please suggest or else i have to disconnected my line right now right away
I will waiting for your response asap.
Regards,
Sainath Shetty
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