Idea Cellular Ltd. — net speed and balance deduction for net

Address:

Indore, Madhya Pradesh

I'm Ravi my nu [protected] in idea use 2G net plan rs 98 all month after 4 month speed minimum 80kbps revived . I use continue net plan all mount but speed slow slow down last 2 3 month speed received only 10kbps many time give complain by mail id ccare.[protected]@idea.adityabirla.com but not resolve my problem but company ask resolve you problem
I use net this month date 7.10.12 my net balance 170 Mb and use net but not dudction in net balance but deduction in main balance rs 23 i ask customer care why balance dudction company give answer u use 3g net I ask my plan 2g and not end validity why give me 3g network and my mobile use automatic network and not future my mobile network mode so give balance refund but company not help me
and many time send SMS PORT [protected] but not received UPC code
So help me