[Resolved] Idea Cellular Ltd. — no talk time credited

thomasanil2013

from Alappuzha, Kerala

Address:

Alappuzha, Kerala

Hi
This is Anil Thomas my number is [protected], I have recharged for Rs. 98 for Idea GPRS 2G pack on 10.01.2013 and I have got the message of confirmation against this recharge.
I started to using social sites like fb etc. but i have lost my main balance as unfortunately it is Rs 97 required for Idea 2G GPRS pack. I complained the customer care but they told it is Rs 97 recharge gives the 2G GPRS pack and my Rs 98 recharge has been credited as Rs 84 talk time but I have not received any talk time of Rs 84.
please do the needful.

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Aug 13, 2020

Complaint marked as Resolved

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

We wish to inform you that your complaint for Recharge related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular