Conversion of Prepaid Number to Postpaid not done!!
Hi,
I got a call from Idea customer care regarding an offer to convert my prepaid number to postpaid number early this month. There was a representative of "RSM Finserv Ltd, TA-1A, 3rd Floor. Tughalakabad Extn. New Delhi-110019" ie, Mr Rahul - Phone number [protected]", who came to visit me on 08th December. We handed over a cash of Rs. 250 to him and he delivered us a SIM card.
I submitted my identity proofs. He assured us that the SIM card would be activated within 24hrs after the verification. I got a call from IDEA customer care once again mentioning that again a representative would visit me on 10th evening and I had to show him my original identity proof. However nobody turned up.
Now, since my SIM is not being detected by the cell. The message been displayed on my cell is "SIM card Registration Failed". After callling Mr Devender, who sent that representative, his Phone is Switched off. The problem persisted after that also and is still there. When I talked to their query assistant executive on their no that is mentioned on reciept copy is [protected] on Friday, he told us that representative will visit at my billing address on Monday evening to verify. But no one yet came. Again I called up on that number but when i called at this number nobody took the call if that rings, otherwise that number is also being off.
Niraj Kumar Jha,
A-357-2nd Floor,
Pandav Nagar,
New Delhi-08
My Prepaid mobile No is [protected]. Was this information helpful? | 
Elixir — Conversion of Prepaid Number to Postpaid not done!!
i got a call on my no. from the idea customer care in regard to convert my prepaid no. to postpaid on 27/06/09 and on the same day an executive had arrived to my office and collect rs.500 with one photos, voter card xerox and give me a reciept. After that i call them many times but they are no picking up the call, Sometimes they pick and say, this is not idea post paid office. I want my money back and the no. remain to be prepaid. i think this bpo is provide the worse service to there customer. i don, t expect the service of such type from idea.Executive Number is [protected] and his name is Abrar