[Resolved] Idea Cellular Ltd. — Payment Deducted/Recharge Fail

[Resolved] Idea Cellular Ltd. — Payment Deducted/Recharge Fail

R ramabai from Delhi, Delhi

Name: Rama Contact Mobile :[protected] Email ID :[protected]@gmail.com mobile no/subscriber id recharged :[protected] order id : Type of problem :Payment Deducted/Recharge Fail Comments :I have recharged Rs. 28 on [protected] but unable to recharge give me solution. and money has been deducted Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Rama,

We regret to inform you that we are unable to find your payment, thus we request you to forward us a screen-shot of the bank statement (un-editable) showing the deduction made from your account towards payment of your number on our E-mail ID. ccare.[protected]@idea.adityabirla. for further course of action.

Thanks & Regards
Idea Cellular