[Resolved] Idea Cellular Ltd Postpaid Connection — arbitrarily slapping an amount of Rs 537 for mms

rajesh shukla

from Dharwad, Karnataka

Address:

Gandhinagar, Gujarat

i have opted for Idea post paid connection on promise of lucrative talk time schemes (since i am a defence personnel). After a week of services, i was told to pay Rs 700 so as to be able to avail the services. I immediately wanted to surrender my connection to which they said that could not generate the bill for 7-10 days. I waited for the month of may without any further services. When the first bill came it mentioned a usage of mms for Rs 537 on 17 may 10 from 1542 hrs to 1642 hrs. i had not option but to pay up as i did not want Idea to write to air force labelling me as a defaulter. I am convinced that i had not availed any mms services during the period i had this connection. i shall be oblliged if Idea Cellular clarifies as to what mobile IMEI No i had used and the exact services i had availed if any at all.
My Account No is .....1.30050356 CELLULAR NO [protected].

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Idea Cellular reviews

View all 16713 Idea Cellular Reviews

Comments

AWTAR KRISHAN

from Firozpur Jhirka, Haryana

Idea Cellular Limited — SURRENDER OF CONNECTION

I have surrender my mobile number [protected] by depositing SIM card with the office of the comapny at SCO 52-53, Sector 17-A, Chandigarh on[protected] and cleared my dues up to[protected] by making full and final payment of Rs. 250/- after adjustment of my refundable deposit of Rs. 150/-.
The Company is stiil sending me the bill for the period after[protected], for which I sent e-mails to the Nodel Officer as well as Appellate Authority, but failed to get any response from them.
I am being harassed from getting frequent calls from the company representative for the payments of their bills raised for the period after[protected].
I have receipt of the surrender of my said mobile connection duly acknowledged by the Company office.

regards

Awtar Krishan
1166, Universal Enclave, Sector 48-B, Chandigarh
E-Mail :- [protected]@yahoo.com