[Resolved] Idea Cellular Ltd — Postpaid to Prepaid | |||
Dear Sir, Our Mobile No.[protected] i have purchase this card last 6 to 8 month as post paid connection.But i am unable to continue with post paid therefore i want to convert to postpaid to prepaid for this no. but am fail from Idea customer care person and Outlets at Kalyan also. all are great lier. All are entertaining and ignore our problem. we will not be pay any amount to Idea from our log complaint to customer care, all representative and Outlet will be responsible for this payment which made by Idea. Kindly take prompt action about this. Your prompt action shall be highly appreciated Regards Mohit Kumar Right now Switch off this no [protected] Therefor please call [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
u dont pay tht nthg vl hppn
Dear Sir,
We wish to inform you that we have thoroughly check your Idea number account details and we are unable to found any request for Migration. For further assistance, kindly contact to your nearest My Idea.
Regards,
Idea Cellular
We wish to inform you that we have thoroughly check your Idea number account details and we are unable to found any request for Migration. For further assistance, kindly contact to your nearest My Idea.
Regards,
Idea Cellular
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Ideacellular — Postpaid to Prepaid issues
Hi, I have taken Idea’s Post paid connection 4 months back. Now I converted to Prepaid on[protected], reference no 86383077, as per the Idea cellular customer care it will activate with in 24 hours. But after completion of 48 hours still not in active status. I called customer care several times, they were bluffing. Some time they said server is down, within one hour, give me a call after one hour. When I asked about complain no they are not at all ready to write any complain against my problem.I don’t know when this issue resolved.
This is my worst experience with IDEA