Idea Cellular Ltd. — PREPAID TO POSTPAID CONVERSION

Address:Bangalore, Karnataka

have a Idea Prepaid connection. 1MONTH BACK Idea Executive called me asked me for convert to Postpaid.Then I said ok. their Executive approached me and collected documents and money (300/-) and executive given one SIM to me. Now they are not responding with call or message.It is nearly 2 MONTHS over after they receive my money and documents. SIM which they have given to me is not activated.
What i have to do with that SIM and What about my money? How i have to get back that money?
My mobile number is: [protected].
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Dear Customer,

We wish to inform you that your complaint for wrong Sales related issue has been initiated with us; under reference number[protected] and you shall hear on the same at the earliest.

Regards,
Ideacellular

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