Idea Cellular Ltd — Scheme purported "free" actually had hidden costs (Post Paid User)

Address:Pune, Maharashtra

Idea Cellular has been popularising discount scheme called " Double talk time" for Post Paid users.
There was a call on 11th of Sept saying "Your number has been selected as preferred user and we are giving a discount of Rs. 75/- for next one year" When asked for charges, it was clearly stated that there are no charges whatsoever on this scheme. So I activated the scheme.
But to my shock Idea deducted Rs 750/- for this scheme in the next month's Bill.
I enquired through mail to which no response was given.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information