[Resolved] Idea Cellular Ltd. — ACTIVATING SMS MASTI PACK FORCEFULLY WITHOUT ANY REQUEST

PRADEEP GUGLE

from Pune, Maharashtra

Address:

Pune, Maharashtra

Activating SMS masti packs FORCEFULLY without my request
sir,
Idea Cellular is deducting Rs.10 every week for SMS MASTI PACK from my balance without my consent. They send me a sms for information after activating the pack.I never requested to activate the said services.I requested many times to deact the said services on 155223 (toll free number).I received confirmation sms for deactivating sms services within 24 hrs.But till date the said service is not deactivated.The said service is used by idea forcefully & it is cheating to me. Please help me in Deactivating this masti pack and getting my all money back, Please deactivate MASTI PACK service.MY MOBILE NUMBER IS [protected](pune,maharashtra). i will be very thankfull to you
thankyou,
Yours truly,
Pradip Gugle

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Aug 13, 2020

Complaint marked as Resolved

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Comments

satendra srivastava

from Dehra Dun, Uttarakhand

Service — forcefully activate message pack

without suscribing activate the cricket message pack& your customer care did not give any response

hardrocka157

from Dumka, Jharkhand

Idea — activation without request

Its a matter of shame that a vallue added service get activated from your side and Rs. 10 has been deducted.

I just want refund.

Mobile num-[protected].