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Idea Cellular

Idea Cellular Ltd. — Some Mega Pack got activated by itself

Address:Mumbai City, Maharashtra

I have not activated any pack in my Idea services, but suddenly i got sms on 7th Feb on my phone that 'Your Mega Pack has been activated. Amount charged is Rs. 40 for 1 month. Renewal Charge is Ts. [protected]@1 month as applicable. To deactivate sms UNSUB mgpkm to 54300'.

Rs. 49 got deducted automatically. I need refund of that amount.

Regards,
Priyanka Batra
Idea Cell no.: [protected]
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Comments

Typed Rs. 40 by mistake.. It says 'Amount charged is Rs. 49 for 1 month'
Reply
Dear Customer,

We wish to inform you that your complaint for wrong deduction related issue has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Idea Cellular
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