[Resolved]  Idea Cellular Ltd. — Uneducated and Abusive Collection team

Address:Delhi

IDEA cellular, mobile phone department do not no how to handel there customer after he is using there service since 2009, on a single dely in paymnet they call 10 times a day and ask question if you can capable of paying IDEA bill, a customer is also working and many time he cannot answers calls..when picking up the next call the collection guys from IDEA become abusive saying"Phone kun nahi utha raha, paisa jama nahi kar sakta hai". These kind of people handling brand is hopeless and i want serious action on it.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Sir,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC265249 in the subject.

Regards,
Idea Cellular

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information