[Resolved]  Idea Cellular Ltd. — Unfriendly behaviour of Customer Care Executive

Address:Jamnagar, Gujarat

Hi!

I had Dialer Tone issue with Idea mobile number [protected], so I called 198 at about 8:00 pm on 17th June, 2012 to resolve it. I talked with a customer care executive and told him to add a complaint for the issue. Instead he gave me a wrong complaint number "12345". I asked execute his name. He replied with "Rowdy Rathore" while making fun of customer.

Kindly look for the matter and take appropriate steps against this person.

Thank You!

Pradip Vadher
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

As per your telecon with our customer service associate on dated 21th June 2012, we wish to affirm that your aforesaid concern has been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular

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